At Birmingham WebCraft, we respect your privacy and are committed to protecting your personal information.
If you choose to submit a website enquiry via our chatbot, we collect only the details you provide for that enquiry (first name, email address, contact number, and your website goals) so we can respond and follow up.
We send this enquiry to our team by email. We do not ask for passwords or payment details in the chatbot.
Some chatbot messages may be processed using automated tools (including third-party AI services) to generate responses. Please do not share sensitive information (such as passwords or payment details) in the chatbot.
If you choose to start a live chat with a human agent, your messages may be processed by a third-party live chat provider that we use to deliver the live chat service.
To provide services, process payments, deliver products, communicate updates, and maintain security.
We do not sell your data. We may share with trusted service providers strictly for operational purposes.
You may request access, correction, or deletion of your data, opt out of marketing, and manage cookie preferences.
Contact: Instagram @birminghamwebcraft
By using this site, you agree to the following terms:
Do not misuse or attempt to disrupt the site. Respect intellectual property rights.
All content, logos, and designs are owned by Birmingham WebCraft.
We are not responsible for damages arising from site use.
These terms are governed by principles of fair business practice and transparency.
You can cancel at any time. Your subscription will continue until the end of your current billing period (either the current month or the current 12‑month period, depending on your plan). There are no long tie-ins.
If you decide to leave and you want access to your website files, we provide access only after a file request form has been completed and reviewed by us.
This process helps prevent unwanted payments from rolling over beyond the expected billing period and helps us verify the request before releasing files.
Prices are listed in GBP. Payment must be made before delivery. We reserve the right to refuse orders.
Estimated delivery times provided at checkout. We are not liable for delays outside our control.
Returns accepted within 14 days of receipt. Refunds processed to original payment method.
Products are provided "as is" unless otherwise stated.
We aim to resolve disputes fairly and promptly.
Transparency matters to us. Birmingham WebCraft may include: